Welcome to The Training Bureau


About Us

The Training Bureau is an NZQA registered Private Training Establishment (PTE) specialising in practical hospitality related training.

We have been delivering LCQ training since 1997 when the company was known as the Liquor Licensing Bureau and first received NZQA registration. In that time we have helped over 20,000 people obtain their LCQ with a 96% pass rate.

Currently we deliver LCQ by Correspondence or live online Zoom courses anywhere in New Zealand; and Classroom courses in Hamilton, Tauranga, New Plymouth and Queenstown.

Licence Controller Qualification

The Licence Controller Qualification (LCQ) is important for any business serving or supplying alcohol, or anyone that works or wants to work in a business serving or supplying alcohol. Having a good understanding of the law and host responsibility is essential for the safe and responsible service of alcohol. The Sale and Supply of Alcohol Act 2012 requires all licensed premises to always have a person with a Managers Certificate on duty when they are selling or supplying alcohol.

Our Upcoming Courses


Our Courses

Why Choose Us?

We stand out because of our excellent customer service and the ability to talk to a real person when you have questions. Our tutors are experts in their field and are passionate about delivering training that ensures that you or your staff are confident to serve alcohol safely and within the law. Coming from hospitality backgrounds and liquor licensing backgrounds, they understand the practical knowledge they need to share to make sure anyone going through our courses are equipped and prepared to become a Duty Manager.

We also understand the busy hospitality and retail sector, so combine our training with the convenience of having an online exam when it suits you. You can get your Licence Controller Qualification (LCQ) in 3 easy steps.



Complete a LCQ course with the Training Bureau. (Choose from Classroom, Correspondence or Online)



Complete and pass your LCQ Exam online (2 hour exam)



We will apply to ServiceIQ who will email your LCQ Certificate to you electronically, and we will record your achieved unit standards with NZQA.

Host Responsibility

The Sale and Supply of Alcohol Act 2012 requires Licensees and Managers to practice Host Responsibility to ensure that alcohol is consumed safely and that the potential for harm is minimised.

An important part of this is to ensure that front line service staff are trained in the key elements of Host Responsibility.

It is a requirement that staff are trained in Host Responsibility when they begin their role, and that they receive regular, ongoing refresher training…

What Our Students Say


Our Feedback

LCQ Training Packs for Providers



As leaders in the alcohol licensing industry, our comprehensive LCQ Trainers Packs contain an in depth knowledge of the sale and supply of alcohol requirements and are being used around the country to deliver the LCQ Course. If you are a provider, you can partner with us and get access to our course manuals, workbooks, slideshows, online assessment system and assessment guides.